Casino Reviews

Unibet online casino review

Introduction to Unibet licensed online casino

Unibet is one of the most popular and successful betting companies in the industry, founded in 1997 by Anders Ström in London. In the beginning bets were placed only by phone but soon after the company expanded and started offering its services online in more than one markets. Nowadays Unibet has become a multi-million dollar business, offering a wide variety of betting options and also poker, casino and live casino games. Games of major casino providers like NetEnt, Novomatic, NYX, Microgaming and Evolution Gaming guarantee a gaming experience which, combined with the almost 20 years of knowledge, provide an unmatched gaming experience. Keno, scratch cards and certain mini games are also in offer but the core of its business will always be with sports betting, casino and poker.

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The mother company of Unibet, Kindred Group PLC has been listed in the Stockholm stock exchange for a number of years, being for many analysts one of the blue chips of the specific exchange. Although the share price has been hit in recent years by regulation, increased tax obligation in a number of market and even ASA ruling for its UK facing marketing campaigns, analysts still rank the group as a “buy” option for investors.

Unibet online casino homepage

Licence and authority

Unibet is currently using the gaming license it acquired in the early 2000s in Malta by the MGA (Malta Gaming Authority). The website is operated by Trannel International Limited whose registered office is also in Malta. It holds all the common licenses and certificates such as EGBA, ESSA, eCOGRA and Protect Integrity, confirming the website’s integrity and righteous function. The SSL certificate (verified by Trustwave) is the players guarantee for data protection while GamCare, RGA and a few more Gambling Addiction institutions are mentioned profoundly on the homepage.

Kindred Group couldn’t abstain from the recent Merge and Acquisition rally in the gaming industry. Maria Bingo, RoxyPalace, Betchoice, (Australia) and Stan James Online are a few only of the brands that it acquired and currently operates. The Group owns 11 brands, Unibet included, has 11 million registered customers and over 1000 employees across different locations including London, Stockholm and Malta.

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Unibet Online Casino

Unibet’s casino is without a doubt a top-notch online casino product, offering over 850 games provided by some of the most prestigious designers in the industry and an average pay-out ratio of over 97%. Who wouldn’t recognize all-time classics such as Book of Ra Deluxe, Columbus Deluxe and Lucky Lady’s Charm of the Novomatic Group? Their great innovation of doubling up slots profits unlimited times by picking the right card has become the trademark feature of the Novomatic games and the reason they are so popular all over the world.

NetEnt, also Swedish and at times very well connected to Unibet, provides some of the most recognisable titles in the industry: Starburst, Gonzo’s Quest, Blood Suckers and Jack Hammer. In addition, players will find games from Microgaming (e.g Thunderstruck, Mermaids Millions and Avalon II, from  NYX (one of the oldest providers around, the ex-Chartwell gaming, with games such as  Big Bad Wolf, Break da Bank again and the two Medusa games), from Big Time Gaming (Temple Quest, Spinfinity Bonanza), from Thunderkick (Flux, Pink Elephants), from IGT (Family Guy, Cleopatra), from Play’n Go (Dragon Maiden, Gunslinger:Reloaded, Rise of Olympus), from Quickspin (Epic Journey, King Colossus) and finally from Jadestone.

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If slots is not what you are looking for, then there are of course other options to make you happy. Several variations of Jacks or Better and Deuces Wild, and other table and cards games primarily multiple types of Blackjack, Roulette, Baccarat, Caribbean Stud Poker or TXS Hold’em. When  looking for Scratch cards or Keno there are 27 games waiting, with the likes of Keno TNT, Keno Blast, Golden Fortune, 7 Up and Scratch n Roll. It’s a rather impressive collection that Unibet started building over 20 years ago and won’t stop impressing us.

Unibet online casino games

Unibet Live Casino

When the Live Casino is provided by Evolution Gaming and NetEnt nothing can go wrong. A total of 28 roulette tables are offered and among them customers will find the Immersive Roulette by Evolution, which was awarded as the “Game of the year 2017” and a number of tables with German, Turkish, French and Russian speaking dealers. Besides the classic roulette tables, roulette such as the Lightning, Speed, Auto and Arabic Roulette are available along with a great collection of over 40 Blackjack tables. Variations such as Blackjack Autumn/Winter, Infinite Blackjack, Blackjack Party and BlackJack Fortune VIP are available 24/7 and if you are interested in table poker games there are 5 tables including Ultimate Texas Hold’em and the Three Card Poker. Baccarat lovers will find 9 tables to choose from but   Speed Baccarat and Baccarat Squeeze stand out. Unibet casino is yet another brand that features the Dream Catcher, a wheel of fortune-type game and the Dragon Tiger.

Unibet online casino live dealers

Unibet Casino Jackpots

Unibet casino is one of the highest standards and as such it could only offer its players the best Jackpot games. There is a total of 59 Jackpot games which are split in two categories, the Progressive and the Daily Jackpots. Under the Progressive Jackpots players will find some of the most beloved games such as the Mega Moolah by Microgaming – with Jackpots of over 8 Million – and Divine Fortune by NetEnt. Other well-known Jackpot games which are included in Unibet’s collection are the Mega Fortune, Joker Millions and Empire Fortune. Under the Daily Jackpots, games such as Esqueleto Mariachi, Wild Circus and Dragon’s Luck can be found while we think its extremely helpful that, on the right side of the casino section, there is a jackpot board featuring in real time the top five jackpots per category.

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Sports betting

When it comes to sports betting, Unibet offers a simplified yet fast layout that proved very enjoyable. Quick links of the most popular sports or leagues are displayed and together with the drop down menus provide a very fast browsing of the website. There are all kinds of sports along with a horse racing book and eSports. Besides the standard betting markets there are also asian handicap markets, in-play special markets such as the next scoring type on basketball or next throw-in on football. Live streaming, which is called Unibet TV (UTV), is also on offer provided there is money in the betting account or if there has been at least one placed bet within the last 24 hours. According to Unibet, a total of 40,000 events are streamed per year but in order to stream horse races, players need to place a bet of a minimum amount that is indicated on the streaming window. Unibet will offer an early caschout option and will also refund the bet if a penalty is awarded in Champions League or Premier League games (T&C apply). Supertoto and Superscore coupons can be found as well under their own tab for those that are fans of the specific type of betting.

Unibet sports betting section

Other Games (Bingo – Poker)

Bingo, Poker and mini games are also included in Unibet’s games suite. Within the Bingo section one will find a variety of tournaments to choose from including 90 and 75 Ball Challenges. New players can play certain Bingo games for free with any winnings from those paid out in cash which is somehow “innovative”. The Jackpot games (progressive, fixed and escalator) need to score bingo with full house within a range of ball calls to win. While waiting for a tournament to be completed, casino and bingo mini games are displayed in the same section for those who are impatient.

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A loyalty program is also available where players can get free tickets by playing side games or by buying tickets for specific tournaments. Unibet poker runs now on its own software after years of collaboration with the Microgaming network. Which means that poker is only available against other Unibet players. Poker data software and heads-up displays are not available in Unibet’s Poker, which means that the opponents cant obtain an advantage by checking your data. A move that was controversial but Unibet explained that it was done in an effort to eliminate unfair practices by certain player segments. Poker has its own rewards and loyalty scheme, where loyalty points can be exchanged to buy cash bonuses*, tournament tickets and other stuff. Poker can be played via browser, mobile browser or by the dedicated App, both optimized for use on all operating systems, mobile included (iOS, Android, Windows, Mac). The poker brand is particularly strong in Scandinavia, where Unibet organises since 2007 the so-called Unibet Open tournament in various locations.

Unibet online poker lobby

**18+, New Customers Only, T&Cs Apply

Unibet Promotions

While registering, players will be asked to choose which welcome bonus* (casino, sports or poker) they would like to receive on the first deposit. In the Casino, there is a 100% welcome bonus* up to €100 available with the minimum deposit of €10. Multiple currencies are available for claiming the offer including CAN, GBP and USD. The bonus* will have to be wagered either 25 times in the Casino or 35 times in the Live Casino or even 4 times on Bingo, within 30 days from its issuing. Please note that certain slots will not count towards the wagering requirements, so please be sure that the T&Cs of the bonus* have been checked carefully.

Besides the welcome bonus*, there are plenty of other casino promotions such as a monthly prize pool that  spreads across several prizes for the highest turnover takers on specific slots. For instance, in November 2018, there is a €30,000 prize pool that will be shared between 100 players and the one with the highest turnover will get away with a €10,000 prize.

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In Live Casino there is a similar prize pool with the promotion where players receive raffle tickets after placing bets of a certain value and they can find themselves winning multiple cash rewards. The winners are informed by a live draw held on Evolution’s Unibet Roulette. Gold Cards is another live casino promotion where a total of 200 Gold Cards are dealt during the weekends on the exclusive Unibet Live Blackjack tables. Lucky players will receive a Gold Card while playing, while Unibet will credit the displayed amount onto players’ accounts within 72 hours.

Finally, welcome bonuses* are available also on sports and poker. On the sports book Unibet will refund the first sports bet placed up to a value of €25 in case thats lost. The bonus* received must then be wagered 3 times within 35 days on sports bets with minimum odds of 1.40. It can be also wagered in the casino/live casino (25x and 35x wagering respectively) which is a rather surprising option that cant be found often in online casinos. With the Acca Insurance also on sportsbetting, players can get their accumulator’s stake refunded once per week if one selection, from at least four, loses. With poker a €200 welcome bonus* is offered with play-through bonus* conditions, when players start with a deposit of €10. This bonus* is being released automatically in increments, depending on the rake generated, while the bonus* expires after 60 days. Besides the welcome bonuses*, players can invite up to €20 of their friends to join and receive a cash reward once the invited player has met certain criteria.

Unibet offers and promotions

*18+, New Customers Only, T&Cs Apply

Payments

Plenty of deposit methods are supported by Unibet and we found on the payments page that VISA / Mastercard, NETELLER, Skrill, Webmoney, ecoPayz, Paysafecard, Trustly, instant banking or simple bank transfer are among them. Please note however that these methods can vary depending on the country of residence but for UK casino players all of the above should work. On the actual deposit page, there is a complete break down table with payment methods per country. Minimum deposit amount has been set based on the selected method and can vary significantly (€1 with a normal bank transfer, €5 with Trustly, €10 with credit cards, paysafecard and instant banking and €15 with all online portfolios like Skrill and NETELLER). No fees are charged on any method besides a 2% fee on ecoPayz deposits made in Brazil or Canada but this is not relevant to our UK Unibet casino review.

Withdrawals must be made through the same method used to deposit. Exceptions are withdrawals via ecoPayz and paysafecard, which are not supported, so other withdrawal methods are offered in such cases, such as the bank transfer. Minimum withdrawal amount varies between €10 and €15, depending on the method selected and every withdrawal is being checked and processed within 24 hours the latest. Its very good for the players that no fees at all are charged by the company on any withdrawal, regardless of the method. Generally all standard methods are offered and their minimum deposit and withdrawal limits have been set on just the right levels, therefore no complaints shall be submitted by users.

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Customer Support

The customer support at Unibet operates a 24/7 service and can be contacted by email and live chat. During business hours players can also request a call-back from the support however, the company will not make it easy for players to find the live chat links or the support email address. Once clicking on the Get Help link, which is located at the top of the page, players will get redirected to the Help Centre. There customers have to basically search for a possible answer to their question and only within certain answers chapters there area links to the Live Chat service. The same applies to email as there is no link, contact form or email address visibly displayed. Regarding the actual support quality, it was good and we got our questions answered in a rather satisfying manner. It needs to be mentioned that the Help Centre of Unibet is indeed excellent and professional, covering most of the topics in a detailed manner so maybe it is understandable why Unibet wants players to first search the FAQ section and then contact support if necessary. Unibet Community, which is a forum where questions answered by other players is also an option and unibet will invite you to be part of it also if you feel like contributing. The administrators are doing a good job and are willing to answer and to help in every possible way. For example, some players asked for certain Novomatic slots to be added and after a few days the requested games plus more were added, which was very impressive and thoughtful on behalf of the company.

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Mobile offer

Unibet must probably be the only – or one of the very few – company that offers separate Apps to download for each one of their products. Customers can download individual Apps for Sports, Hockey, Poker and the Casino. All Apps are optimized to function perfectly on Android and iOS devices while with the Casino App people can enjoy over 150 slot games, including Starburst and Gonzo’s Quest or the jackpot slots Mega Moolah and Mega Fortune Dreams. Not all games support mobile play but the most popular ones usually do.

Live Casino games, including the Immersive roulette, can also be played on mobile, while the Casino App features easier navigation, better filtering functionality and a quicker way to browse through games. In case someone wont install any App on their mobile device, they can simply visit the website through the mobile browser. The mobile version, which is also supported by all devices, will load automatically and in terms of quality is equivalent to the desktop version with a few small changes, like the main burger menu at the top left side of the screen.

Unibet casino mobile

Conclusion

If you are looking for a good casino package, Unibet casino needs no introduction and it is the right place as one can find the most complete offering in the online market. The website as a whole is professionally designed with a lot of attention to detail and is surely customer-friendly on both desktop, mobile and on all the Apps. The Awards that Unibet constantly receives speak for themselves and the company is constantly recognised officially by players and critics for its excellent products but also for its proactive approach when it comes to Responsible Gaming. Unibet can only be highly recommended and we are urging anyone reading this article to give this online casino a try.

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Unibet casino awards

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